All open career opportunities are listed below:

Product Specialist
Location: Home-based or office-based plus UK/Ireland travel.
Salary: Dependent on experience.

Working for a high-growth supplier of market leading neurodiagnostic and rTMS equipment.

Main responsibilities:

  • Provide high level support to customers remotely and at customer sites
  • Provide specialist equipment training remotely and at customer sites
  • Develop and maintain good contact with customers
  • Being part of a team installing networked systems at hospital sites
  • Assist with and perform product demonstrations to customers
  • Organise customer site visits and product trials/evaluations

Knowledge, Skills and Experience

  • Qualification to appropriate degree or postgraduate level e.g. clinical science, information technology, medical physics, biomedical engineering
  • Excellent communication, presentation and interpersonal skills
  • A thorough understanding of our products and their clinical applications (full product training will be provided)
  • Good technical “know how” and an interest in IT and medical technology
  • Full driving licence

Support Engineer
Location:  Office-based plus UK/Ireland travel.
Salary: Dependent on experience.

Reporting to the Customer Support Manager, the successful applicant will install, repair and perform preventative maintenance on a range of neurodiagnostic equipment at hospital sites and clinics across the UK and Ireland.

Main responsibilities:

  • To install single systems or large networked systems (larger installations completed as part of a team)
  • To perform preventative and routine maintenance on installed equipment in a professional manner
  • To troubleshoot, diagnose and repair systems on-site and/or remotely via telephone and PC
  • Have direct interaction with customers and be a point of contact for customer support queries
  • Have a thorough understanding of all software packages to support any customer queries (training provided)
  • Liaise with manufacturer regarding system development i.e., cloud data storage, software and hardware development.

Qualifications, Skills and Experience

  • HNC, HND, degree or postgraduate in appropriate subject (e.g.: electronics, engineering or IT)
  • Previous experience networking, servicing, diagnosing and repairing medical equipment (desirable)
  • Previous experience working in a hospital environment (desirable)
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills with an ability to relate well to customers
  • Capable of working independently and able to remain calm in high pressure situations
  • Strong time management skills
  • Self-motivated and a team player
  • Full UK driving licence and must be willing to travel extensively in the UK and Ireland

Clinical Applications Specialist
Location: Home or office based with extensive UK/Ireland travel.
Salary: Dependent on experience.

Working for a high-growth supplier of diagnostic neurophysiology equipment, you will be required to:

  • provide high level applications support and training to clinical users
  • assist our sales team with presentations and customer product evaluations
  • assist with on-site networked equipment installations

Full product training will be provided.

Main Responsibilities

  • Providing high level applications support to customers
  • Providing specialist equipment training at customer hospital sites
  • Assist with and perform product demonstrations to customers
  • Organising customer site visits and product evaluations
  • Develop and maintain good contact with customers
  • Being part of a team installing networked systems at hospital sites
  • Attending academic and clinical meetings to promote our products and keep up to date with clinical developments

Knowledge, Skills and Experience

  • Qualification to appropriate degree or postgraduate level
  • Clinical experience of performing EEG, NCS or IOM
  • A thorough understanding of our products and their clinical applications (full product training will be provided)
  • Good technical “know how” and an interest in IT and medical technology
  • Excellent communication skills
  • Excellent interpersonal skills with an ability to relate well to customers
  • Good presentation skills
  • Full driving licence

Please email all applications to: careers@neurogenmedical.com