Neurogen provide market-leading equipment and services to support Neurophysiology, Neurosurgery and Critical Care teams across the UK & Ireland. Our product range includes EEG, Sleep/PSG, EMG, TMS and Neurofeedback systems. We also offer a premium selection of accessories, providing a full solution for our customers.

The Neurogen team have a combined 30+ years experience in the fields of neuroscience, clinical physiology and clinical research work in neonatal EEG. Our team are also ANS Part I and II qualified.

Development and design process

During the development process, our manufacturers closely cooperate with leading healthcare professionals for insights and feedback into the features and design of the products we supply. This helps us be sure that we are always meeting the most demanding requirements of our customers, as well as helping us keep an eye out for opportunities to innovate by using the latest in technology to meet and exceed the expectations of our users.

Meeting the highest standard

The products that we supply and service we offer all meet and exceed the highest standards in neurology.

To help meet this standard, all our products are designed and developed according to ISO13485 and FDA 21 CFR part 820 requirements of quality systems. Our provision of Customer Services, Storage and Distribution has been approved and is compliant with ISO9001 and ISO27001 standards.

Safety

Our devices meet strict safety requirements for medical devices according to European standards EN 60601. Compliance with safety and regulatory requirements for the marketing of our products is demonstrated by their CE marking.

Fast service and support

We offer our customers above-standard care in technical and information support. Our professional team provides fast and efficient customer service as well as remote support using state-of-the-art communication tools.

Deymed

Our equipment manufacturer, Deymed, was founded in 1997 and its first product was developing a 32 channel EEG device which was completed and sold in 1998. In the following years additional neurology products have been developed including EMG, PSG and TMS devices. The initial sales were to the Czech Republic but soon thereafter were offered in international markets. Due to the high level of innovation and modern design of the products, Deymed has become an established worldwide leader in neurology for both clinical and research applications.

Therapeutic devices have also been a significant part of the product portfolio including EEG Biofeedback and repetitive magnetic stimulators for depression. Deymed strives to continuously improve on and advance their products in a way that brings new possibilities to its users. High signal quality, ease of use, portability and reliability are the hallmarks of Deymed systems.

Support and Application Training

The Neurogen team are fully trained by the original equipment manufacturers and maintain their product knowledge by participating in manufacturer training programmes. Neurogen is always on hand to help! If you require support please contact: support@neurogenmedical.com or complete the enquiry form on our ‘Contact Us’ page.

Neurogen also provide remote support options:

Quick Remote Support App

Quick Support for single support events when you are present during remote access.

Unattended Remote Support App

Unattended Support is better for support events when you will not be present.

As part of all equipment orders, we provide full installation and training for your staff. Following this, we also provide additional training days and workshops (with CPD points available). If you are interested in this additional training, please contact our education team at: education@neurogenmedical.com

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